Privacy Policy
Last updated: 15 September 2026
This Privacy Policy explains how Bramley Precision Aerospace Ltd, trading as Bramley Aerospace, uses personal information.
1. Who we are
Bramley Precision Aerospace Ltd, trading as Bramley Aerospace, is responsible for the personal information described in this policy.
Registered office: The Counting House, 9 High Street, Tring, England, HP23 5TE
Email: sales@bramleyaerospace.co.uk
2. Information we use
Depending on how you interact with us, we may use:
- contact, identity and business information;
- information contained in enquiries, quotation requests and communications;
- drawings, specifications, project information and other documents you provide;
- customer, supplier, order, contract and business relationship information;
- website, advertising, marketing and consent information;
- information relating to previous dealings with us or a relevant predecessor business; and
- recruitment information if you apply to work with us.
We may receive this information directly from you, from the organisation you work for, from customers or suppliers, from publicly available business sources, through our website and associated technologies, or from other legitimate business sources.
We also hold relevant business records acquired from SFM Technology Ltd as part of Bramley Precision Aerospace Ltd’s acquisition of its assets, goodwill and intellectual property. These may include business contact details and information about previous customer relationships.
3. Why we use your information
We use personal information for purposes including:
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Where we rely on legitimate interests, those interests may include operating and developing our business, managing customer and supplier relationships, promoting relevant services to business contacts, protecting our systems and establishing or defending legal claims.
We consider whether our interests are balanced against the rights and interests of the people concerned.
4. Marketing and advertising
We may contact relevant business contacts about Bramley Aerospace and our services where the law permits us to do so. Where consent is required, we will only use electronic marketing where the necessary permission has been obtained.
This may include relevant previous customers and business contacts whose details were contained in records acquired from SFM Technology Ltd.
You can object to direct marketing at any time.
Where you consent to advertising technologies through our website’s cookie controls, we may use information to measure advertising effectiveness and create advertising audiences.
This may include securely sharing contact identifiers you provide through the website with advertising service providers for those purposes.
We do not intend to use engineering drawings, uploaded technical documents or the substantive contents of your engineering enquiry for advertising audience matching.
You do not need to consent to marketing or advertising in order to contact us, submit an enquiry or request a quotation.
5. Cookies and similar technologies
Our website uses cookies and similar technologies.
Technologies that are not necessary for the operation of the website are used only where the applicable consent or other legal requirements have been satisfied.
Our website’s cookie consent controls provide more detailed information about the technologies and providers in use, their purposes and your available choices.
You can use those controls to accept, reject or subsequently change your choices.
6. Sharing your information
Where necessary for the purposes described above, we may share personal information with categories of recipients including:
- IT, hosting, CRM and communications providers;
- advertising, analytics and marketing providers;
- professional advisers;
- suppliers and subcontractors involved in delivering our services;
- payment, accounting and business administration providers;
- regulators, authorities or other parties where required by law; and
- parties involved in a business sale, acquisition or restructuring.
We only share information where there is an appropriate reason to do so.
7. International transfers
Some service providers may process personal information outside the United Kingdom.
Where this involves a restricted international transfer, we use an appropriate mechanism permitted under UK data protection law. Depending on the circumstances, this may include UK adequacy regulations or approved contractual safeguards.
You can contact us for further information about the safeguards applying to a particular transfer, including how to obtain a copy of relevant safeguards where applicable.
8. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it is used.
Our normal retention periods are:
- enquiries and quotations that do not progress: generally up to 2 to 3 years;
- customer and supplier relationship records: normally for the relationship and up to 6 years afterwards;
- orders, contracts and transactional records: normally 6 years;
- engineering and project records: up to 10 years where justified by engineering, quality, traceability, contractual or similar requirements;
- marketing information: while it remains relevant, with reviews normally carried out every 2 to 3 years;
- recruitment information: normally up to 6 months after the recruitment process ends; and
- advertising, cookie, consent and similar information: for the period required for the relevant purpose and according to the applicable consent and technology settings.
We may keep information for longer where required by law, contract, regulatory requirements, legal claims or another justified reason.
We may retain limited suppression information for longer where necessary to make sure an opt-out or objection continues to be respected.
9. Your rights
Depending on the circumstances, you may have rights to:
- access your personal information;
- have inaccurate information corrected;
- have information deleted;
- restrict or object to its use;
- receive certain information in a portable format; and
- withdraw consent where we rely on consent.
You have an absolute right to object to the use of your personal information for direct marketing.
You can exercise your rights by contacting sales@bramleyaerospace.co.uk.
Withdrawing consent does not affect processing that was lawful before consent was withdrawn.
10. Data protection complaints
You have the right to make a data protection complaint to us if you believe we have not handled your personal information correctly.
You can make a complaint using sales@bramleyaerospace.co.uk.
We will acknowledge a data protection complaint within 30 days and investigate and respond to it without undue delay.
You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator.
11. Information you need to provide
Unless we tell you otherwise, providing personal information through our website is not a statutory requirement.
Some information may be necessary for us to respond to an enquiry, prepare a quotation, enter into or perform a contract, or provide a requested service.
Where information is marked as required, if you do not provide it we may not be able to respond fully or provide the requested service.
Advertising or marketing consent is not required in order to contact Bramley Aerospace.
12. Changes to this policy
We may update this policy where our activities, services, technology or legal obligations change.
The date at the top of this page shows when it was last updated.